Policy Regarding Cancellation and Modification
If you wish to make changes to your purchase, kindly reach out to us via the email: Support@delicate-leather.com. Please include your order number and specify the modifications you would like to request. We will promptly acknowledge your request and confirm once the necessary changes or cancellations have been implemented.
It is important to note that orders can only be cancelled or modified within a 24 hours window from the time of order placement. Once this period has elapsed, the order will be locked for processing, and no further changes can be accommodated.
Additionally, we would like to bring to your attention that in cases where design modifications are requested, particularly during holiday seasons, we may experience extended processing times. Therefore, we cannot guarantee the timely delivery of orders that require design adjustments during such periods.
Please bear in mind that by making a purchase, you are accepting all the terms and conditions outlined above.