Car Massage Neck Pillow and Lumbar Support Pad – Universal Headrest and Back Support for Travel and Relaxation
Features:
- Simulated Human Massage: Equipped with an electric massage function, offering a realistic massage experience to relieve neck and back tension during long drives or extended sitting.
- Customizable Massage Levels: Features 3 adjustable gear settings (1/2/3) to cater to your preferred intensity and comfort level.
- High-Quality Material: Made from air memory cotton for superior softness and support, combined with synthetic fiber for durability and breathability.
- Versatile Usage: Designed for use in cars, offices, and home seats, providing comfort and relaxation wherever needed.
- Ergonomic Design: The neck pillow and lumbar pad are shaped to conform to your body, promoting proper posture and reducing strain on the neck and back.
Specifications:
- Product Name: Electric Massage Head and Lumbar Pillow
- Headrest Dimensions: 160x270mm
- Lumbar Pillow Dimensions: 200x430mm
- Material: Air Memory Cotton + Synthetic Fiber
- Usage Scenarios: Car, Office, Home
Enhance your comfort and relaxation with this universal massage neck pillow and lumbar support pad, ideal for reducing fatigue and promoting well-being during extended sitting sessions.
SHIPPING POLICY
All items available on Delicate Leather are exclusively made-to-order. This means that upon placing your order, we meticulously craft each item individually to ensure the highest quality standards.
While a portion of our products is produced in-house at our state-of-the-art facilities in the United States, we also collaborate with global suppliers to offer our customers a diverse range of merchandise. Our partnerships are exclusively with vendors who adhere to our stringent quality control guidelines and standards. This commitment to quality is reflected in the delivery timelines detailed below.
Shipping is facilitated through reputable carriers such as USPS, 4PX, DHL, EMS, and Local Post.
Orders are promptly processed upon the acceptance of payment.
Estimated Time of Arrival:
Order processing occurs during business days, which align with Eastern Standard Time, from Monday through Friday, excluding holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
To gauge the expected arrival time of your order, please refer to the following time frames, which encompass our most popular products:
Production Time (business days):
| Product | Production Time (Business Days) |
| Car Steering Wheel Cover | 3 - 5 days |
| Car Leather Car Seat Cover | 5 - 10 days |
| Car Trunk Organizer | 3 - 5 days |
| Car Seat Cushion | 3 - 5 days |
| Car Center Console Cushion Pad | 3 - 5 days |
| Car Soft Felt Bag | 3 - 5 days |
| Car Purse Holder | 3 - 5 days |
| Car Seat Gap Filler | 3 - 5 days |
| Car Lumbar Support Cushion | 3 - 5 days |
| Car Trash Can | 3 - 5 days |
| Car Cup Holder | 3 - 5 days |
| Car Windshield | 3 - 5 days |
Shipping Time (business days):
| Country | Carrier | Shipping Time (Business days) |
| US | USPS/ UPS/ DHL Ecommerce/ 4PX | 7 - 12 days |
| CA | Canada Post | 7 - 15 days |
| AU | Australia Post | 7 - 15 days |
| Others | UPS/ DHL international | 10 - 20 days |
Please take note of the following:
- Once your order is ready for shipment, a tracking link will be sent to your email for real-time tracking.
- If your order requires personalization or modifications, the design time may vary depending on the complexity of the request.
ORDER TRACKING:
Upon shipment, you will receive email notifications and can access real-time tracking by logging into our website. Some orders may be dispatched in multiple parcels, resulting in multiple emails and tracking numbers.
Kindly allow 5-7 days for the carrier to scan your package into their system. If there is no tracking information available initially, it means the carrier has not yet processed your parcel. If your order surpasses the estimated arrival date, please contact us via Support@delicate-leather.com, and we will assist you promptly.
INCORRECT ADDRESS:
It is crucial to provide accurate shipping information during checkout, as:
- Inaccurate or incomplete information may necessitate contact from our end to update delivery details, causing potential delays.
- We cannot assume responsibility for orders delivered to incorrect addresses or returned to the sender. Such orders are returned to our shipping partners' warehouses and managed by them. Please verify your provided shipping address before reaching out to our customer support.
- For orders returned due to incorrect addresses, a re-shipping fee is required for order resending.
- If you contact the carrier to forward or redirect your parcel after it has left our warehouse, we cannot be held responsible for any loss, theft, or damage.
Customer satisfaction is our utmost priority, and we are committed to addressing any concerns promptly. Thank you for considering Macorner.co, and please do not hesitate to contact us via support@delicate-leather.com if you have any inquiries or require assistance.
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Frequently Asked Questions
Please kindly check the dimensions of the item in the description or photos on our website. If you want to be certain, please contact us via email for further assistance.
The processing time will take 3-4 business days, and the delivery time will take 7-12 business days.
We accept returns only in cases where the item sent is incorrect or defective, and returns must be initiated within 30 days after delivery.
The order can only be canceled within 24 hours after it has been placed. Please contact us via email to cancel your order.
The tracking number is displayed on your order. Alternatively, you can contact our customer service via email, and we’ll update it for you.
